Gaming should be fun, not stressful. 399bct believes every player deserves to play consciously and responsibly. We provide a range of tools and support to keep you safe.
Our Commitment
We actively work to keep your gaming experience enjoyable
Set your own daily, weekly, or monthly deposit limits. Once set, the limit cannot be increased before the designated period ends, making it easier to stay on budget.
Decide in advance how long you want to play in one sitting. The system will automatically remind you when your time is up.
Need a short break? Temporarily suspend your account for anywhere from 1 day to 6 weeks. Give your mind a rest.
For a longer break, you can self-exclude for anywhere from 6 months to 5 years. Your account will be completely inactive for the entire period.
View your betting history, win/loss stats, and spending breakdown at any time. Staying informed helps you make better decisions.
If you feel your gaming is getting out of control, our 24/7 support team is here for you. Professional counseling is also available.
Responsible gaming means enjoying gaming with awareness — knowing when to stop, how much to spend, and whether gaming is affecting your daily life. At 399bct, responsible gaming is not just a policy; it is the foundation of how we operate.
Many users in Bangladesh view online gaming as a form of entertainment — and that's perfectly fine, as long as it stays controlled and mindful. Problems arise when gaming becomes a habit that starts taking a toll on your time, money, and relationships.
Responsible gaming at 399bct means never betting more than you can afford, not treating gaming as a source of income, and resisting the urge to chase losses with bigger bets. Follow these three simple rules and gaming will always stay enjoyable.
Remember: gaming is for entertainment. It is not a solution to financial problems. Stay aware, stay safe.
Sometimes we don't realize gaming is becoming a problem until it's already there. Watch out for these warning signs:
If you notice more than two of the signs above, contact our support team immediately or activate the self-exclusion feature.
The most effective way to game responsibly is to set a budget before you start. At 399bct, you can easily set your own limits:
Set a maximum daily deposit amount in BDT. Once the limit is reached, no further deposits will be accepted for that day.
Set a total spending limit for each seven-day period. This is more effective for protecting your long-term budget.
Decide the maximum amount you'll wager each month. Never allocate more than a fixed portion of your monthly income.
Enable the feature that automatically stops play once you reach a set loss amount.
Ask yourself the following questions honestly. Your answers will tell you whether your gaming habits are within a safe range:
Did you spend more than your gaming budget last month?
Have you ever placed more bets to try to recover from a loss?
Have your family or friends expressed concern about your gaming habits?
Do you find yourself wanting to game during work or study time?
Have you tried to stop gaming multiple times without success?
Is gaming affecting your mental well-being or sleep?
If you answered "Yes" to three or more questions, talk to our support team right away or activate self-exclusion.
Self-exclusion is a powerful tool you can activate yourself. Once enabled, your account will be completely deactivated for a specified period.
Log in to your 399bct account and go to the Settings menu.
Go to Settings and click on the "Responsible Gaming" section.
6 months, 1 year, 3 years, or 5 years — choose the duration that works best for you.
Verify your identity and confirm the request. It cannot be cancelled before the period expires.
During your self-exclusion period, no bonuses, promotions, or marketing messages will be sent to you. We fully respect your decision.
399bct is strictly for users aged 18 and above. Parents can take the following steps to keep their children away from online gaming:
Concerned about your gaming? Our support team is available 24/7. Get in touch now.
Common Questions
Every player's safety is our priority at 399bct. Register today and use our responsible gaming tools to build a healthy, enjoyable experience.